COVID-19 Information

The safety of our patrons, performers, staff, and the community is our top priority at PortTIX. We look forward to welcoming you back safely to live events. We hope to provide you with all necessary safety information for your upcoming event so that you know what to expect, are prepared when you arrive, and can enjoy the performance!

HOW TO USE THIS PAGE:

  • Please click on and expand the sections below to find the specific information for the venue or organizer of the event you are attending.
  • PLEASE NOTE that the following organizations have specific policies that go above and beyond the venue policies:
    • Portland Ovations
    • Portland Symphony Orchestra
    • Friends of the Kotzschmar Organ
  • ALL events require Proof Of Vaccination or Negative COVID-19 Test, as well as Masks. SPECIFIC Policies for each organization are detailed below – make sure to double check the policies for the organizer of the event you are attending.

Resources:
Click here to find information on how to get a COVID-19 Test.
Click here to find out how to get Vaccinated.
Click here to request an official Immunization Record if you have lost your vaccine card.

Merrill Auditorium Health & Safety Protocols

Proof of VACCINATION or NEGATIVE COVID TEST Required:

  • For proof of VACCINATION– final vaccine dose must be 2 weeks prior to event date.
  • For a negative PCR TEST – test must be administered by an AUTHORIZED PROVIDER within 72 HOURS of the event start time.
  • For a negative RAPID TEST – test must be administered by an AUTHORIZED PROVIDER within 12 HOURS of the event start time.
  • Photo ID matching the name on the proof of vaccination or test is also required.
  • At home test are NOT accepted.
  • Children UNDER 12 are exempt. 

MASKS REQUIRED for everyone ages 2 and up.

If you are attending a PORTLAND SYMPHONY ORCHESTRA, PORTLAND OVATIONS, or KOTZSCHMAR ORGAN event – you must follow the specific requirements in those organizations’ policies which go above and beyond the venue policy.


Full Merrill Auditorium Policy (Last updated 9/28/2021)

The safety of our patrons, performers, staff and the community is our top priority at Merrill Auditorium. We look forward to welcoming you back safely to Merrill Auditorium. We know visiting us may feel different in the days ahead, but these new steps are being put in place to keep us all healthy and safe.  As of Monday, May 24, 2021 Merrill Auditorium is open to audiences at full capacity.  Masks are required for all staff, volunteers, and guests ages 2 years old and up.  There are no physical distancing requirements.

Effective Monday, October 4, for all publicly attended events at Merrill Auditorium (open to the general public or ticketed) all attendees age 12 and over will be required to provide proof of vaccination against Covid-19 or provide printed proof of a negative Covid-19 PCR test from an authorized provider within 72 hours prior to the event start time or a negative rapid test within 12 hours prior to the event start time. A photo ID will also be required.

Safety Protocols
The City of Portland has established numerous health and safety protocols for Merrill Auditorium, including increased cleaning and sanitation procedures.

Vaccination or Negative Test Requirement
The Public Assembly Facilities Division of the Parks, Recreation and Facilities Department of the City of Portland makes the safety of all guests, staff, performers, athletes, vendors, and volunteers the top priority.

Due to the rise of the highly contagious Delta variant across the state and nation, we are announcing new safety protocols for events at our indoor facilities which include Merrill Auditorium, James A. Banks Sr. Portland Exposition Building, and Ocean Gateway.

For all publicly attended events (open to the general public or ticketed) all attendees age 12 and over will be required to provide proof of vaccination against Covid-19 or provide printed proof of a negative Covid-19 PCR test from an authorized provider within 72 hours prior to the event start time or a negative rapid test within 12 hours prior to the event start time. A photo ID will also be required.

Accepted proof of vaccination includes the original vaccination card, a printed copy of the vaccination card, or a digital photograph of the vaccination card. The final dose of the vaccine must have been administered 14 days prior to event start time.

Accepted proof of negative test includes a printed or digital copy of negative Covid-19 PCR test from an authorized provider within 72 hours prior to the event start time, or a printed or digital copy of negative Covid-19 rapid test within 12 hours prior to the event start time. At home test results will not be accepted.

Photo ID must be the physical card, no photocopies will be accepted. State, Government, or School issued ID cards will be accepted.

Children under 12 years of age do not have to show proof of vaccination against Covid-19 or proof of negative Covid-19 test, but they are required to wear a face mask.

Masks are also required for all attendees ages 2 years and up, and are to be worn at all times while in the facilities, unless actively eating or drinking.

Some events may require additional health and safety protocols, depending on requests from the artist, event organizer, promoter, or league. Please inquire with specific ticket providers, event organizers, promoters, and teams to review any additional requirements.

We are currently not accepting proof of vaccination through mobile or third party apps.

These policies will go in effect on October 4th and will continue to be reviewed and updated on an ongoing basis.

Stay Home if Sick
All guests, performers, clients, and staff should stay home if they:

  • Are sick or have COVID-19 symptoms including fever, chills, sore throat, cough, shortness of breath, congestion, nausea, or vomiting.
  • Have been in close contact with an individual who has been diagnosed or exhibiting COVID-19 symptoms within the past 10 days.
  • Have been directed to self-isolate or quarantine by a health care provider or public health official.
  • Are awaiting the result of a COVID-19 test.

Face Masks
All staff, vendors, and guests ages two years and up are required to wear face masks at all times, even while seated. Anyone not complying will not be permitted entrance into the facility or will be asked to leave.

Physical Distancing
All distancing requirements have been removed.  Merrill Auditorium is open to full capacity while all staff, volunteers, and guests are required to wear a face covering.

Enhanced Cleaning and Sanitation
Our cleaning and sanitation protocols follow all CDC Guidelines. Enhanced daily cleaning procedures include frequent wipe-downs of common areas and high-touch surfaces such as railings, door handles, countertops, restroom fixtures, and the elevator. All lobbies, restrooms, seating areas, and backstage rooms will be cleaned prior to, in between, and following each performance or event. Hand sanitizing stations are located throughout the theater.

Tickets and Seating
All ticketing is handled by PortTIX, the official ticket vendor for Merrill Auditorium.  Tickets are currently being sold for full capacity.  Touchless ticket scanning has been implemented to reduce contact. Please follow signage and direction from Merrill Auditorium staff and ushers to navigate to the appropriate seating location. Latecomers will be seated at the discretion of the management.

Food and Beverage
Concessions are being offered at all of our events (with the exception of Portland Symphony Orchestra performances currently).  We require that all food and beverage be consumed at your seat.

Bag Restriction
Guests are strongly encouraged to leave bags at home to reduce points of contact during the security screening process at entry. Medical bags, diaper bags, and small purses are permitted.

Merrill Auditorium Staff
All staff are required to be fully vaccinated against COVID-19 or submit a negative COVID-19 test before working their shifts.  In addition, all staff are required to wear face masks.

ASSUMPTION OF RISK
Attendance at this event is subject to facility rules and regulations including compliance with COVID-19 orders and guidelines. Ticket holders voluntarily assume all risk and danger incidental to the performance or event, including but not limited to potential exposure to COVID-19. Management reserves the right to refuse admission.

Click Here to view more information about Merrill Auditorium including directions, parking, and general venue policies.

Portland Ovations 2021-2022 Health & Safety Protocol

HEALTH & SAFETY PROTOCOLS

For all Portland Ovations events
All protocols subject to change prior to the event

ENTERING THE VENUE

  • Proof of vaccination or a negative COVID-19 test must be presented in person prior to entering the venue.
  • Once checked, you will be allowed to proceed to the box office, pick up your ticket and be seated.
  • If you already have your ticket, you still need to present your vaccination proof, or negative test before entry into the building.
  • It is necessary to also show a legal photo identification such as a driver’s license, passport, or other government issued ID along with your vaccination proof, or test result.

ACCEPTED PROOF OF VACCINATION

  • The actual card that was issued and marked when you were vaccinated.
  • A photograph of this card that has been printed, or can be shown on your personal electronic device (mobile phone).

ACCEPTED PROOF OF NEGATIVE TEST

  • If you choose to present the results of a Rapid Antigen test (BINAX NOW), or Rapid Diagnostic test (ID NOW) please present the hard copy of those results that you were issued.
  • Please be sure that the name, date, and time are plainly visible.
  • We are accepting Rapid Antigen tests results issued to you within 12 hours of your entry to the theater, Rapid Diagnostic tests (ID NOW) issued to you within 24 hours of entering the theater, and PCR tests within 48 hours.
  • PCR tests taken at home must be taken within 48 hours of the start of the performance. Take a photo of the negative results with a date/time stamp visible in the photo. Please do not bring in the actual test.

MASKS REQUIRED FOR ALL INDOOR EVENTS

  • Recommended masks by US CDC
  • While indoors at Merrill, unless you have written medical exemption, please wear a mask that has been recommended by the United States CDC.
  • This mask should have two or more layers of washable, breathable fabric, completely cover your nose and mouth, fit snugly against the sides of your face and not have gaps.
  • Having nose wire will prevent air from leaking out the top of the mask.
  • Please ensure your child’s mask fits properly.
  • If you have a beard, use a mask fitter or brace.

FREQUENTLY ASKED QUESTIONS

  • All attendees must show a photo ID along with their proof of vaccination OR negative test.
  • Anyone under the age of 12 who is not yet eligible for the COVID-19 vaccine must provide proof of a negative test.
  • Pool testing conducted at schools can only be accepted as a proof of negative test with written and dated verification from the school.
  • Underage attendees who do not have a photo ID must have a parent or guardian present to vouch for their identity.
  • Masks must be worn inside the venue at all times.
  • No concessions will be served. Outside food and drink are prohibited in the venue.
  • If you’re feeling sick, please stay home.

Portland Symphony Orchestra 2021-22 Safety Protocols

Portland Symphony Orchestra 2021-22 SAFETY PROTOCOLS ANNOUNCEMENT 

Revised 11/22/21 

Your Portland Symphony Orchestra’s first priority is the health and safety of our patrons, musicians, staff, and the greater community.

Due to the rise of the highly contagious and virulent Delta variant across the state and nation, we are announcing new safety protocols for PSO concerts. These measures will ensure we can bring music to you safely this season and beyond.

Unless otherwise directed by city, state, or federal health officials, these policies will be in effect until at least January 2022, when we will reassess our safety protocols. Any changes to the current measures will be announced on or around that time.

Effective immediately, all PSO audience members, staff, and volunteers attending concerts will be required to: 

  • Provide proof that they are fully vaccinated with a COVID-19 vaccine authorized by the World Health Organization or the Food and Drug Administration OR provide proof of a negative COVID-19 test prior to entry. The last dose of the vaccine must have been administered at least 14 days prior to the concert.  This also applies to all children 5-11. For important information about vaccine requirements, including valid forms of verification and ID, scroll down to our safety protocols FAQ on this page.
  • In lieu of proof of vaccination, provide proof of a negative COVID-19 PCR test (including at-home tests) conducted within 48 hours of the performance start time or a negative COVID-19 antigen test within 12 hours of the performance start time. This includes children under 12 (including infants and babies 0-2) who are not yet fully vaccinated or not yet eligible to be vaccinated. Please note, POOLED TESTING is NOT accepted at this time. For important information about negative COVID-19 test requirements (including proper date verification of at-home tests) scroll down to our safety protocols FAQ on this page.
  • Wear a mask at all times while in Merrill Auditorium, unless they are actively eating and drinking or are otherwise exempt from wearing a mask due to a disability, as defined by the Americans with Disabilities Act (42 U.S.C. 12101 et seq.). For important information about masking, including prohibited types of masks, scroll down to our safety protocols FAQ on this page.

These safety protocols will be STRICTLY ENFORCED.

Please note, for concerts through December 19, 2021: there will be no concessions served. No outside food or drink is allowed in Merrill Auditorium.

Finally, we ask patrons to stay home if they are feeling unwell and contact PortTIX at 207.842.0800 for a complimentary exchange into another PSO concert in the 2021-22 season.

For information on how to receive the COVID-19 vaccination, visit https://www.maine.gov/covid19/vaccines/vaccination-sites or call 1-888-445-4111.

For more information on the COVID-19 pandemic in Maine, please visit the Maine CDC site here, call 211, or email info@211maine.org. 

For any audience members or subscribers unable to comply with these safety protocols, we are offering free exchanges into other PSO concerts in the 2021-22 season. Please call PortTIX at 207.842.0800 to discuss your ticketing options.

Thank you for ensuring your PSO can play on!

FAQ SECTION:

HOW LONG WILL THESE POLICIES BE IN PLACE?

Unless otherwise directed by city, state, or federal health officials, these policies will be in effect until at least January 2022, when we will reassess our safety protocols. Any changes to the current measures will be announced on or around that time.

WHAT ARE PSO’S MASKING POLICIES?

MASKING WILL BE REQUIRED for all audience members, staff, and volunteers of ALL AGES.

Guests must wear a mask at all times while at Merrill Auditorium, unless they are actively eating and drinking or are otherwise exempt from wearing a mask due to a disability, as defined by the Americans with Disabilities Act (42 U.S.C. 12101 et seq.).

Audience members must wear a mask over their nose and mouth and under their chin.

The following masks are prohibited:

  • Masks with exhalation valves  
  • Masks made of loosely woven fabrics  
  • Scarves, buffs, bandanas, gaiters  
  • Face shields alone without a mask

Masks will be made available upon request.

WHAT ARE PSO’S PROOF OF VACCINATION POLICIES?

PROOF OF VACCINATION OR PROOF OF NEGATIVE COVID-19 TEST will be required for all audience members, staff, and volunteers:
The vaccine must be an FDA or WHO approved vaccination.
The final dose of the vaccine must have been administered at least 14 days prior to entry. This also applies to all children 5-11.

All vaccination and negative COVID-19 test verifications will happen IN-PERSON at the concert.

WHAT DO I NEED TO DO TO VERIFY MY VACCINATION STATUS?

All audience members must provide proof of vaccination (or negative COVID-19 test) as well as photo ID (photo ID is not required for children under 12). Underage attendees who do not have a photo ID must have a parent or guardian present to vouch for their identity.

Types of vaccination verification allowed: 

  • Physical vaccination card 
  • Digital vaccination record that can be printed or shown on your mobile device on-site 
  • Clear and legible photo or scan of physical vaccination card that can be printed or shown on your mobile device on-site

Acceptable forms of Photo ID (all must be the physical card – photocopies are NOT accepted. Children under 12 are EXEMPT from showing photo ID):  

  • Driver’s licenses, or state ID cards for non-drivers, issued by a state’s Department of Motor Vehicles 
  • Formal ID cards WITH photo (armed forces, police, student union) 
  • Student ID card with photo
  • Company ID card with photo
  • Passport or Passport card
  • Permanent Resident Card
  • Tribal ID card

WHAT ARE PSO’S PROOF OF NEGATIVE COVID-19 TEST POLICIES?

People unable to get the vaccine (such as, but not limited to, children under 12 including infants and babies 0-2, people with a medical condition, or closely held religious belief, etc.) may provide proof of a negative COVID-19 test for entry. Please note, POOLED testing is NOT ACCEPTED.

Acceptable proof of negative COVID-19 test include physical or digital copies of a:  

  • Negative COVID-19 PCR test from within 48 hours of the performance start time.
  • Negative COVID-19 rapid (antigen) test taken within 12 hours of the performance start time.

    I’M BRINGING MY BABY AGE 0-2. ARE THEY REQUIRED TO SHOW NEGATIVE COVID-19 TEST AND MASK?

    People unable to get the vaccine (such as, but not limited to, children under 12 including infants and babies 0-2, people with a medical condition, or closely held religious belief, etc.) MUST provide proof of a negative COVID-19 test for entry. Please note, POOLED testing is NOT ACCEPTED.

    We also ask, if possible, that babies 0-2 remain masked, but understand that can be challenging for that age set. However, all children over 2 are REQUIRED to remain masked at all times while in Merrill Auditorium.

    I BOUGHT A SUBSCRIPTION OR TICKET AND AM UNABLE TO COMPLY WITH THESE NEW SAFETY PROTOCOLS. WHAT SHOULD I DO?

    For any audience members or subscribers unable to comply with these safety protocols, we are offering free exchanges into other PSO concerts in the 2021-22 season. Please call PortTIX at 207.842.0800 to discuss your ticketing options.

    WHAT ARE MERRILL AUDITORIUM’S CLEANING AND SANITATION PROTOCOLS:

    Merrill Auditorium cleaning and sanitation protocols follow all Federal CDC Guidelines. 

    • Enhanced daily cleaning procedures include frequent wipe-down of common areas and high-touch surfaces such as railings, door handles, countertops, restroom fixtures and the elevator. 
    • All lobbies, restrooms, seating areas, and backstage rooms are cleaned prior to, in between, and following each performance or event. 
    • Hand sanitizing stations are located throughout the theater.   

    Kotzschmar Organ 2021-22 Safety Protocols

    Last Updated: September 20, 2021

    Our first priority is the health and safety of our patrons, musicians, staff, and the greater community.

    Due to the rise of the highly contagious and virulent Delta variant across the state and nation, we are announcing new safety protocols for Kotzschmar Organ concerts. These measures will ensure we can bring music to you safely this season and beyond.

    Unless otherwise directed by city, state, or federal health officials, these policies will be in effect until at least December 1, 2021, when we will reassess our safety protocols. Any changes to the current measures will be announced on or around that time.

    Effective immediately, all Kotzschmar Organ audience members, staff, and volunteers attending concerts will be required to:

    • Provide proof that they are fully vaccinated with a COVID-19 vaccine authorized by the World Health Organization or the Food and Drug Administration OR provide proof of a negative COVID-19 test prior to entry. The last dose of the vaccine must have been administered at least 14 days prior to the concert.  For important information about vaccine requirements, including valid forms of verification and ID, scroll down to our safety protocols FAQ on this page.
    • In lieu of proof of vaccination, provide proof of a negative COVID-19 PCR test conducted within 48 hours of the performance start time or a negative COVID-19 rapid (antigen) test performed within 12 hours of the performance start time. This includes children under 12 who are not yet eligible to be vaccinated. For important information about negative COVID-19 test requirements scroll down to our safety protocols FAQ on this page.
    • Wear a mask at all times while in Merrill Auditorium, unless they are actively eating and drinking or are otherwise exempt from wearing a mask due to a disability, as defined by the Americans with Disabilities Act (42 U.S.C. 12101 et seq.). For important information about masking, including prohibited types of masks, scroll down to our safety protocols FAQ on this page.

    For information on how to receive the COVID-19 vaccination, visit https://www.maine.gov/covid19/vaccines/vaccination-sites or call 1-888-445-4111.

    For more information on the COVID-19 pandemic in Maine, please visit the Maine CDC site here, call 211, or email info@211maine.org.

    For any audience members unable to comply with these safety protocols, we are offering free exchanges into other Kotzschmar Organ concerts in the 2021-22 season. Please call PortTIX at 207.842.0800 to discuss your ticketing options.

    Thank you for ensuring we can keep making beautiful music!

    FREQUENTLY ASKED QUESTIONS (FAQs)

    HOW LONG WILL THESE POLICIES BE IN PLACE?

    Unless otherwise directed by city, state, or federal health officials, these policies will be in effect until at least December 1, 2021, when we will reassess our safety protocols. Any changes to the current measures will be announced on or around that time.

    At this time, these policies will be in effect for the following concert:

    • Phantom of the Opera with James Kennerley, Saturday, October 30, 2021

    WHAT ARE KOTZSCHMAR ORGAN’S MASKING POLICIES?

    MASKING WILL BE REQUIRED for all audience members, staff, and volunteers.

    Guests must wear a mask at all times while at Merrill Auditorium, unless they are actively eating and drinking or are otherwise exempt from wearing a mask due to a disability, as defined by the Americans with Disabilities Act (42 U.S.C. 12101 et seq.).

    Audience members must wear a mask over their nose and mouth and under their chin.

    The following masks are prohibited:

    • Masks with exhalation valves
    • Masks made of loosely woven fabrics
    • Scarves, buffs, bandanas, gaiters
    • Face shields alone without a mask

    Masks will be made available upon request.

    WHAT MASKS ARE PROHIBITED?

    The following masks are prohibited:

    • Masks with exhalation valves
    • Masks made of loosely woven fabrics
    • Scarves, buffs, bandanas, gaiters
    • Face shields alone without a mask

    Masks will be made available upon request.
    Audience members must wear a mask over their nose and mouth and under their chin.

    WHAT ARE KOTZSCHMAR ORGAN’S PROOF OF VACCINATION POLICIES?

    PROOF OF VACCINATION OR PROOF OF NEGATIVE COVID-19 TEST will be required for all audience members, staff, and volunteers:
    The vaccine must be an FDA or WHO approved vaccination.
    The final dose of the vaccine must have been administered at least 14 days prior to entry.

    All vaccination and negative COVID-19 test verifications will happen IN-PERSON prior to entering Merrill Auditorium. 

    WHAT DO I NEED TO DO TO VERIFY MY VACCINATION STATUS?

    All audience members must provide proof of vaccination (or negative COVID-19 test) as well as photo ID (photo ID is not required for children under 12).

    Types of vaccination verification allowed:

    • Physical vaccination card
    • Digital vaccination record
    • Photo or scan of physical vaccination card

    Acceptable forms of Photo ID (all must be the physical card – photocopies are NOT accepted. Children under 12 are EXEMPT from showing photo ID):

    • Driver’s licenses, or state ID cards for non-drivers, issued by a state’s Department of Motor Vehicles
    • Formal ID cards WITH photo (armed forces, police, student union)
    • Student ID card with photo
    • Company ID card with photo
    • Passport or Passport card
    • Permanent Resident Card
    • Tribal ID card

    WHAT ARE KOTZSCHMAR ORGAN’S PROOF OF NEGATIVE COVID-19 TEST POLICIES?

    People unable to get the vaccine (such as, but not limited to, children under 12, people with a medical condition, or closely held religious belief, etc.) may provide proof of a negative COVID-19 test for entry.

    Acceptable proof of a negative COVID-19 test includes physical or digital copies of a: 

    • Negative COVID-19 PCR test from within 48 hours of the performance start time.
    • Negative COVID-19 rapid (antigen) test administered within 12 hours of the performance start time.

    I BOUGHT A TICKET FOR A LIVE PERFORMANCE AND AM UNABLE TO COMPLY WITH THESE NEW SAFETY PROTOCOLS. WHAT SHOULD I DO?

    For any audience members unable to comply with these safety protocols, we are offering free exchanges into other Kotzschmar Organ concerts (live or digital) in the 2021-22 season. Please call PortTIX at 207.842.0800 to discuss your ticketing options. 

    Westbrook Performing Art Center

    Last Updated 10/22/2021

    In an effort to prioritize the health and safety of our staff, performers, crews, volunteers, and audience members the following guidelines are effective immediately for all ticketed performances at the Westbrook Performing Arts Center:

    All patrons will need to show proof of full vaccination against COVID-19 (14 days past the final vaccination shot) or a negative test (administered by an authorized provider with your name included on the test) within the past 72 hours.

    Proof of vaccination can be your physical vaccine card or official record, or a photo of such documents. Proof of negative test result can be physical or digital. Children under 12 are exempt from this policy.

    Additionally, all patrons and staff must be masked at all times.

    Thank you for your cooperation with these guidelines and we can’t wait to see you here at a show real soon!

    THE POLAR EXPRESS™ Train Ride

    The City of Portland, which owns and operates the Ocean Gateway building used for The Polar Express Train Station, has announced new safety protocols for all events at their venues including Ocean Gateway:

    For all publicly attended events (open to the general public or ticketed) all attendees age 12 and over will be required to provide proof of vaccination against Covid-19 or provide printed proof of a negative Covid-19 PCR test from an authorized provider within 72 hours prior to the event start time or a negative rapid test within 12 hours prior to the event start time. A photo ID will also be required.

    This applies to ALL POLAR EXPRESS attendees ages 12 and over – Children under 12 are exempt.

    Full City of Portland Policy:

    The Public Assembly Facilities Division of the Parks, Recreation and Facilities Department of the City of Portland makes the safety of all guests, staff, performers, athletes, vendors, and volunteers the top priority.

    Due to the rise of the highly contagious Delta variant across the state and nation, we are announcing new safety protocols for events at our indoor facilities which include Merrill Auditorium, James A. Banks Sr. Portland Exposition Building, and Ocean Gateway.

    For all publicly attended events (open to the general public or ticketed) all attendees age 12 and over will be required to provide proof of vaccination against Covid-19 or provide printed proof of a negative Covid-19 PCR test from an authorized provider within 72 hours prior to the event start time or a negative rapid test within 12 hours prior to the event start time. A photo ID will also be required.

    Accepted proof of vaccination includes the original vaccination card, a printed copy of the vaccination card, or a digital photograph of the vaccination card. The final dose of the vaccine must have been administered 14 days prior to event start time.

    Accepted proof of negative test includes a printed or digital copy of negative Covid-19 PCR test from an authorized provider within 72 hours prior to the event start time, or a printed or digital copy of negative Covid-19 rapid test within 12 hours prior to the event start time. At home test results will not be accepted.

    Photo ID must be the physical card, no photocopies will be accepted. State, Government, or School issued ID cards will be accepted.

    Children under 12 years of age do not have to show proof of vaccination against Covid-19 or proof of negative Covid-19 test, but they are required to wear a face mask.

    Masks are also required for all attendees over 2 years of age, and are to be worn at all times while in the facilities, unless actively eating or drinking.

    Some events may require additional health and safety protocols, depending on requests from the artist, event organizer, promoter, or league. Please inquire with specific ticket providers, event organizers, promoters, and teams to review any additional requirements.

    We are currently not accepting proof of vaccination through mobile or third party apps.

    Live Nation Event Entry Requirements

    Live Nation is requiring all attendees of their events to have received a negative COVID-19 test within 72-hours prior to entering the venue OR be fully vaccinated against COVID-19. In attending the event, you certify and attest that you and all individuals in your party attending the event will abide by the following regulations:

    All fans will provide printed proof of a negative COVID-19 test within 72-hours prior to entering the venue, OR will be fully vaccinated against COVID-19 (at least two weeks after final dose) at the time of the event and provide proof of vaccination – either the original vaccination card or a printed copy of the vaccination card. Unvaccinated fans under 12 years of age, or fans with a valid medical note preventing vaccination, will be required to take a COVID-19 diagnostic test within 72-hours before the event and will provide proof of negative result prior to entering the venue. These regulations will apply to all members of your party before they are allowed entry to the event and to any users of the tickets purchased by you.

    Ticket Buyer COVID-19 Release & Waiver

    The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact. As a result, federal, state, and local governments and federal and state health agencies recommend social distancing and have, in many locations, prohibited the congregation of groups of people.

    The City of Portland (herein “Merrill”) has put in place preventative measures to reduce the spread of COVID-19; however, Merrill cannot guarantee that you will not become infected with COVID-19.

    By purchasing tickets, I confirm I have read, understand and agree to this Release and Waiver. I further acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that I may be exposed to and/or infected by COVID-19 as a result of or in relation to attending events at Merrill Auditorium and that such exposure or infection may result in personal injury, illness, permanent disability, and/or death. I understand the risk of becoming exposed to or infected by COVID-19 at Merrill Auditorium may result from the actions, omissions, or negligence of myself and/or others, including, but not limited to, patrons, employees, volunteers, and program participants. I voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to myself (including, but not limited to, personal injury, illness, disability, and/or death), damage, loss, claim, liability, or expense, of any kind, that I may experience or that may be incurred (herein “Claims”) in connection with my attendance or participation in events at Merrill Auditorium. I hereby release, covenant not to sue, discharge, indemnify and hold harmless Merrill and PortTIX, its employees, agents, and representatives, of and from all Claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating thereto. I understand and agree that this includes any Claims based on the actions, omissions, or negligence of Merrill, its employees, agents, and representatives, whether a COVID-19 infection occurs before, during, or after participation in any Merrill event.